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Customer assistance

If you have any queries, please telephone our Client Relations Department on +49 692 222 10 23 or e-mail us.

Delivery and Return

Delivery costs are supported by Jaeger-LeCoultre. Every timepiece purchased is sent gift-wrapped. Read more about our delivery and return conditions.

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Payment and transactions are processed using a secure online payment gateway that encrypts your card details (128-bit Secure Sockets Layer (SSL) encryption). Read more.


We accept the following methods of payment Payment will be charged in full once your order is cleared for shipping.